Privacy policy
Last updated: September 12, 2026
This page explains what information Promptgah collects about you, how it is used, who it is shared with, and the choices you have.
What we collect
Account information: name, username, email and, if you add them, your mobile number and profile picture. Passwords are stored hashed and cannot be read. If you sign in with Google or GitHub, we receive the name, email and profile picture of that account.
Content and activity: prompts, requests, comments and ratings, support ticket messages and attachments, and your purchase and sales history.
Payout information (sellers only): the destination IBAN or card number and your national ID, needed to pay out earnings and verify account ownership.
Technical information: IP address and browser type, used for account security, abuse prevention and logging sensitive events.
How we use it
To provide the service: sign-in and account security, processing purchases and delivering prompts, calculating earnings and payouts, answering tickets, and sending notifications and emails about your account and transactions.
To keep the marketplace safe: detecting fraud and abuse, reviewing content and handling reports. Your information is not sold and is not given to others for their advertising.
Retention and security
Connections to the site are encrypted (HTTPS). Sellers' IBAN, card number and national ID are stored with AES-256 encryption, and only site administrators can access them, solely to process payouts.
Your information is kept while your account is active. Records the law requires us to keep, such as financial records, may be retained for the required period after an account is deleted.
Your choices
You can edit your profile at any time in settings, change your notification and email preferences, and delete your account. To get a copy of your information, or with any question about it, contact us through the contact page.
Changes to this policy
If this policy changes, the date at the top of this page is updated and important changes are announced on the site or by email.